Citizen360® by Ascention

A Solution to Meet the Demands of Citizens’ Life-Long Customer Experience Journeys. Learn More

Citizen360® is a solution to assist Government clients with improving the everyday lives of citizens through the provision of citizen services and the customer experience of these services.

A 360 Degree View of Agency-Citizen Interactions

Citizen Information:

Increasing trust and transparency to improve the citizen experience.

Service Providers:

Delivering more transparent responsive services across omni channel digital platforms through one source of truth.

Government Agencies:

Supporting a Digital Government journey towards digital engagement and citizen-centric service delivery.

As a single solution to govern, manage, and share all data, on-premises or in the cloud it assists governments to avoid silos with an all-in-one approach to managing data assets across the enterprise. The following information provides a high-level overview of Citizen360® capabilities.

• Configurable Baseline Solution Framework
• Trust, Transparency, and Improved Customer Experience
• Data Rights, Sharing and Consent
• Tailored Personalised View of Service Offerings
• Attestation and Service Quality Monitoring
• Data Unification & Configurable Prebuilt Models
• Co-existence with other platforms
• Flexible Modern Infrastructure

Citizen360® Learning Centre

Educational Resource Downloads

An introduction to Citizen360®

Citizen360® Use Cases

Citizen360® Video Story

Customer Support

Keep Informed

Keep up to date with the rollout of Citizen360®. Citizen360® will issue updates and information on how Citizen360® can assist your organisation.